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you know you can try but our general experience is that anybody who tries to handle their case with the insurance company never comes out ahead on that it's their job is to minimize your claim and to pay you as little amount as possible and so they will use everything they can use against you just remember that's that's how they're being paid that's what they're paid to do that's their job is to pay out as little as possible and they're going to probably get a bonus at the end of the year based on it how little the money they can make a payout so generally it's not a good idea to try to handle you